The Visibility Audit

By Angela Aurora · Corporate Big Sis field guide · Free to read and share with attribution

Your manager knows you fixed a recurring handoff problem. The person deciding whether to roll out the process to another team still thinks the old delay is normal. The missing update is one sentence, and it belongs in a conversation about the rollout.

Use this five-minute audit to pick one result, one person who can use it, and one place to share it.

The five-minute audit

1. 01

   Pick a result

   Your question

   What changed in the last month?

   Worked example

   Requests stopped sitting overnight while two teams waited for each other.

2. 02

   Map who knows

   Your question

   Who already knows, and who needs the result for a decision?

   Worked example

   My manager knows. The rollout lead is deciding whether to try the same process elsewhere.

3. 03

   Write one sentence

   Your question

   Can someone repeat the result after hearing it once?

   Worked example

   “I added a named owner to each request, and overnight delays fell from six to two in our two-week pilot compared with the previous two weeks.”

4. 04

   Check your evidence

   Your question

   What supports the claim, and what can I share?

   Worked example

   The queue report shows six overnight delays before the pilot and two during it. I can share the counts and timeframe in our internal rollout meeting.

5. 05

   Pick the moment

   Your question

   What existing conversation would this help?

   Worked example

   Share it at Thursday’s rollout check-in and ask whether the other team wants to try it for two weeks.

The numbers above are fictional. Use counts, feedback, or a milestone you can verify in your own example. If you only have early evidence, say what you’ve seen so far and what you’ll check next. Keep supporting records in an approved place and share only what your audience is authorized to see.

Choose the smallest useful update

• The right person already knows. Save the evidence for your next review.
• The right person is about to make a decision. Share the result and the evidence in that decision’s existing thread or meeting.
• You’re unsure who needs it. Ask your manager, “Who else would this help, and is there a good place to share it?”

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