01 / When everything is urgent
“I can move this to the top. Which existing priority should move back, and what deadline should I communicate?”
02 / When ownership is unclear
“To make sure we do not duplicate work, who owns the decision, who is executing, and when should we check back?”
03 / When giving corrective feedback
“Here is what I observed, here is the impact, and here is what needs to change. What am I missing?”
04 / When you need time
“I have your request. I need to confirm two details before I can give you a reliable answer. I will update you by [time].”
The idea, at a glance
01Name the issue
02Clarify the decision
03Set the next step
Your next move: Choose one script, adapt it to your voice, and practice saying it aloud.
Explore more free resources